Frequently Asked Questions

Get answers to common questions about Eos AI-powered customer support

How do I customize Eos AI Agent? +

No technical or programming skills needed

  • Point and click for color scheme.
  • Point and click upload business logo
  • Natural language additional AI agent instructions. Type in one field, hit save. That's i
Business adapting to AI, improve their operations by 37%
Start for free, no CC needed
How does Eos AI compare to hiring (AI vs human)? +

Eos AI costs 90% less and works 24/7 with zero off days

  • Cost: Free, Starter tier at $49/mo, Pro Tier at $149/mo
  • Availability: 24/7/365 including weekends and holidays
  • Instant responses: Answer customer questions in seconds, not hours
  • No model training needed: Set up in 5 minutes, no insane onboarding or management
  • Customize it: Customize to fit your business tone, colors, responses. Besides industry safety guard rails, you can provide in plain language (no coding needed) additional business information you see fit
Save $32,578+ per year compared to hiring contractors to implement and maintain
Trusted by 500+ small businesses already embracing AI for their business
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How much does Eos AI Cost? +
Sarah's Story (boutique hotel chain)
Before: Sarah's 3-person team was drowning in repetitive guest questions. They spent 15+ hours every week answering "What time is check-in?" and "Do you allow pets?" on nights and weekends. Her team was burned out from being on-call, response times slipped to 6+ hours during busy seasons, and she was losing bookings to competitors who answered faster.
After: With Eos on the Starter plan, her AI agent now handles 80% of common questions instantly, 24/7. Her team reclaimed their evenings and weekends to focus on VIP guest experiences. Response time dropped from 6 hours to under 2 minutes, and guest satisfaction scores jumped because questions get answered immediately, even at 2 AM.

Start free, scale as you grow—transparent pricing with special launch discounts

  • 1. Free Forever: 100 messages per month at zero cost. Test Eos with real customers, capture leads, handle bookings. Perfect for trying AI support risk-free.
  • 2. Starter ($49/mo - 29% OFF): 500 messages/month, unlimited bookings, remove Eos branding, CSV export for your records, and priority email support. Most small businesses thrive on this plan.
  • 3. Pro ($149/mo - 25% OFF): 2,000 messages/month, voice transcription (100 minutes—customers can speak instead of type), widget customization to match your brand, advanced analytics, and priority support.
  • 4. Launch pricing: Lock in these discounted rates now. Prices increase after launch period. Cancel anytime, no long-term contracts.
Businesses using Eos see 70-90% reduction in repetitive questions, often paying for themselves in saved time within 2 weeks
"The free tier let me test Eos risk-free. After one week I upgraded to Starter because it was already saving my team 10+ hours. Best $49 I spend every month."
From solo entrepreneurs on Free to teams of 20 on Pro—pricing that fits your business size
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What can an AI agent do for my business? +

Saves you money, impresses customers, reduces workload

  • Talks to customers 24/7/365
  • Answers questions and sorts through customers wasting valuable business time
  • Sends emails to customers and to you for leads and bookings
  • Records customer data into you own dashboard (free)
  • It understands and speaks any language
Reduce inbound AI call agents token use by 42%. Saves you money
Try it out See industries we serve
Do I need technical skills to set up Eos AI? +
Marcus's Story (family HVAC business)
Before: Marcus wanted AI support but his team had zero coding experience. His office manager could barely update their WordPress site. He'd tried other platforms that required developers and API configurations. After wasting hours trying to figure out webhooks and JSON files, he nearly gave up on AI entirely.
After: Eos was different. Marcus signed up, answered a few questions about his business in plain English, and got an embed code via email. He forwarded it to his web guy who pasted it on the site in 3 minutes. The AI was live and answering HVAC questions. Total setup time: under 15 minutes. No developer, no coding, no headaches.

If you can answer questions about your business, you can set up Eos—zero coding required

  • 1. Simple dashboard setup: Log in, tell Eos about your business using plain English forms. No code, no API keys, no technical jargon.
  • 2. One-line embed code: We email you a snippet to paste on your website. Most people do it in under 5 minutes. Your web person can help if needed.
  • 3. Eos learns from your content: Point Eos to your existing website, FAQs, or service descriptions. It reads and understands your business automatically.
  • 4. Plain-English customization: Change your agent's greeting, personality, and appearance using simple text boxes and dropdown menus. No programming knowledge needed.
  • 5. We're here to help: If you get stuck, our support team can guide you through setup or even do it for you on the Pro plan.
Average setup time: 15 minutes from signup to live agent. 92% of users complete it without contacting support.
"I'm not tech-savvy AT ALL. I set up Eos myself in one sitting while drinking my morning coffee. If I can do it, literally anyone can."
Used by business owners in their 60s and 70s who've never written a line of code
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What makes Eos Ai different from others? +
Jennifer's Story (Jennifer tried cheap chatbot builders that gave robotic, scripted responses. They said "Sorry, I don't understand" to 40% of client questions. One required her to manually script every single conversation path—she spent 20 hours building decision trees and still missed obvious questions. Clients complained the bots felt "useless and annoying.")
Before: Eos uses real AI (GPT), not scripted keyword matching. When a client asks "Can I do yoga with lower back pain?", Eos understands the context and gives a thoughtful answer based on Jennifer's coaching philosophy—not a canned "please select from these options" response. Clients now say "I thought I was chatting with a real person."
After: Eos uses real AI (GPT models), not scripted keyword matching. When a client asks "Can I do yoga with lower back pain?", Eos understands the context and gives a thoughtful answer based on Jennifer's coaching philosophy—not a canned "please select from these options" response. Clients now say "I thought I was chatting with a real person."

Real conversational AI powered by GPT —understands context like a human, not keyword matching like a script

  • 1. Advanced AI technology: Eos uses GPT models, the same AI behind ChatGPT. It understands questions phrased 100 different ways, handles typos, slang, and complex requests.
  • 2. Learns from YOUR content: Upload your website, FAQs, services, and policies. Eos reads and understands them. Unlike scripted bots, you don't program every response manually.
  • 3. Natural conversations: Eos doesn't force users into multiple-choice menus. It handles free-form questions naturally, just like texting a helpful human.
  • 4. Smart handoffs: When Eos doesn't know something, it doesn't say "ERROR." It gracefully offers to connect the customer with you and captures their information.
  • 5. Built for businesses: Eos specializes in customer support, bookings, and lead capture—not generic chatbot templates that require heavy customization.
Eos Ai successfully answers 80-90% of customer questions without human help, compared to 30-50% for traditional scripted chatbots
"I tried three other chatbot tools before Eos. They all felt fake and annoying. Eos Ai is the first AI that actually impresses my customers instead of frustrating them."
Chosen by businesses who tried generic chatbot builders and needed something smarter
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Can I customize how Eos AI looks and sounds? +
David's Story (tatoo studio)
Before: David's brand is edgy and creative. Every chatbot he tried sounded like a corporate robot: "Greetings, how may I assist you today?" It clashed horribly with his studio's vibe. He wanted an AI that matched his brand—casual, friendly, authentic—but customization was limited to changing button colors.
After: With Eos Pro, David customized everything. He named his agent "Ink" and set the personality to friendly and casual. Now when someone asks about appointments, Ink says "Let's get you booked! What kind of ink are you thinking?" The chat bubble matches his studio's purple and gold colors. Clients love it because it feels authentic to his brand.

Make Eos sound and look like YOUR brand—from personality to colors to custom greetings

  • 1. Custom personality (Pro plan): Set your agent's tone—professional, friendly, casual, empathetic, or technical. Eos adapts its responses to match your brand voice.
  • 2. Widget customization (Pro plan): Change chat bubble colors, header styling, greeting message, and agent name. Match your website's design perfectly.
  • 3. Remove branding (Starter & Pro): Take off the "Powered by Eos" badge on paid plans. Make the agent feel like it's fully yours.
  • 4. Custom knowledge base: Train Eos on your specific services, policies, and FAQs. It'll answer in your voice using your terminology.
  • 5. Free tier includes: Basic branding and standard personality while you test Eos. Upgrade to unlock full customization.
Businesses that customize their agent's personality see 35% higher engagement than those using generic default settings
"Our AI agent sounds like US now. Clients don't even realize it's AI because it matches our brand perfectly. That's what makes Eos AI worth it."
From law firms to tattoo studios—every business makes Eos uniquely theirs
Explore Pro Features See All Features
How does Eos AI help with bookings and appointments? +
Rachel's Story (salon owner)
Before: Rachel was losing appointments because people had to call during business hours to book. Her phone rang off the hook between 9-11 AM, but went silent after 5 PM when working professionals wanted to schedule. She was missing revenue from people who wanted to book at night or on Sundays.
After: Eos AI now handles booking requests 24/7. When someone asks "Can I get a haircut Saturday at 2 PM?", Eos collects their name, service, date, and contact info. Rachel gets an email notification instantly. She reviews bookings in her dashboard each morning and confirms them. She's capturing appointments at 11 PM and Sunday afternoons that she would have missed before.

Never miss a booking again—Eos captures appointment requests 24/7 while you sleep

  • 1. Unlimited booking capture: All plans (even Free) include unlimited booking requests. Eos collects customer details, preferred dates, service type, and special requests.
  • 2. Instant notifications: Get email alerts when new bookings come in. Review and confirm from your dashboard or mobile device.
  • 3. Lead dashboard: See all booking requests in one place. Update status, add notes, export to CSV, and track which services are most requested.
  • 4. Booking management (Starter & Pro): Mark bookings as confirmed, completed, or cancelled. Keep organized records of your customer interactions.
  • 5. Works with your process: Eos AI doesn't force you into a specific booking system. It captures the info and lets you confirm using your existing workflow.
Businesses using Eos capture 40-60% more booking requests because they're available 24/7, not just during business hours
"I'm getting appointments at 10 PM and Sunday mornings now. Eos captured bookings I would have completely missed when my phone wasn't answered."
Trusted by salons, spas, repair services, and consultants who depend on appointments
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